Requirements analysis
Computer and software needs are set according to each user's work.
IT Support and User Management
Bring computer setup, user settings and maintenance work under a shared standard. Let us organise the process from new starters through to device replacement.
Operational Need
Unless explicitly stated otherwise, products named on these pages are examples of technical requirements and imply no official partnership.
The 1Byte Approach
Installing the operating system and required applications. Configuring the user account and access settings. Investigating update, driver and performance issues. Device handover and preparation for reuse.
Working Model
Computer and software needs are set according to each user's work.
A common standard is set for setup, security settings and applications.
The operating system and applications are installed and the user account and access are set up.
Updates, disk encryption and protection software are checked.
The device is handed over to the user and later requests are handled through support.
Business Outcomes
Common Questions
Existing devices are reviewed in terms of operating system, hardware condition and the software in use. The need for support or replacement follows from that review.
It depends on whether the device is ready and which software is needed. With a common setup standard, preparation is quicker and every device is delivered with the same settings.
The user's data is backed up, the account is closed, and the device is securely reset for reuse.
Related Services
A single point of contact for user requests, device maintenance and day-to-day IT needs. We define the scope of support together, to fit how your business works.
ExploreKeep corporate email, user accounts, file sharing and licence assignments in order. We provide support for setup, migration and day-to-day administration.
ExploreLet us assess the risks across user accounts, devices, network and backups together. We identify the priority gaps and move forward with measures you can actually apply.
Explore